Section: Articles Title: Customizing customization / Joseph Lampel, Henry MintzbergAuthor: Lampel, Joseph Notes: Sumario: A continuum of strategies shows that while some industries favor customization and some foster standardization, others mix the two in their products, processes, and customer transactions in intriguing waysRelated records: En: Sloan management review. - Boulder. - Fall 1996 ; p. 21-30Materia / lugar / evento: Estrategia empresarial Management Servicio al cliente Planificación estratégica Otros autores: Mintzberg, Henry Secondary titles: Título: Sloan management reviewOther categories: 922.111.2 Rights: In Copyright (InC)