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Notes: Conference presented at the 13th International Ergonomics Association Triennial Congress, IEA'97. This was held in Tampere, Finland, June 29-July 4, 1997. The Congress was hosted by the Nordic Ergonomics Society and the Finnish Ergonomics SocietyThis paper describes the process of user-centred design as it has been developed over the past 25 years at the Faculty of Industrial Design Engineering of Delft University of Technology. It focuses on the methods for extracting design oriented information from and about the prospective users in the early phases of idea generation, and evaluation of the processRelated records: En: Ergonomics. - London [etc.]. - Vol. 40, nº 10, October 1997 ; p. 1159-1169Materia / lugar / evento: Ergonomía Diseño de productos Microelectrónica Métodos de análisis Métodos de evaluación Otros autores: International Ergonomics Association Triennial Congress (13th: 1997: Tampere, Finland)
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User-centred design of smart products