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MAP20071500070Hollnagel, ErikCognitive ergonomics : it's all in the mind / Erik HollnagelConference presented at the 13th International Ergonomics Association Triennial Congress, IEA'97. This was held in Tampere, Finland, June 29-July 4, 1997. The Congress was hosted by the Nordic Ergonomics Society and the Finnish Ergonomics SocietyIn this paper a distinction is made between classical ergonomics as dealing with the quality of working and cognitive ergonomics as dealing with the quality of work including the joint system products. The differences between classical and cognitive ergonomics are illustrated by considering two typical areas: risks at work and human-computer interaction. It is concluded that classical and cognitive ergonomics represent two complementary views of work that must be combined to meet the challenges of present day work environmentsEn: Ergonomics. - London [etc.]. - Vol. 40, nº 10, October 1997 ; p. 1170-11821. Ergonomía. 2. Cognición. 3. Sistema hombre-máquina. 4. Comportamiento humano. 5. Condiciones de trabajo. 6. Ambiente de trabajo. I. International Ergonomics Association Triennial Congress (13th: 1997: Tampere, Finland). II. Title.