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Clicks vs. Bricks in the Emerging Online Financial Services Industry

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040  ‎$a‎MAP‎$b‎spa
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1001 ‎$0‎MAPA20080165758‎$a‎Hensmans, Manuel
24510‎$a‎Clicks vs. Bricks in the Emerging Online Financial Services Industry‎$c‎Manuel Hensmans, Frans A.J van den Bosch, Henk W. Volberda
520  ‎$a‎This article developes a conceptual framework that considers which e-strategies "bricks" (incumbent ornanisations such as ABN AMRO banck and Prudential Banking) and "clicks" (new entrants such as KPN and First-e) adopt to improve their competitiveness. Four relevant organisational types in the emerging online financial services industry are identified, and ties to legitimacy-providing oorganisations are assessed for their potential both as buffers against environmental turbulence and bridges toward changing stakeholder perspectives
65011‎$0‎MAPA20080606091‎$a‎Estrategia empresarial
65011‎$0‎MAPA20080603908‎$a‎Servicios financieros
65011‎$0‎MAPA20080601324‎$a‎Entidades financieras
65011‎$0‎MAPA20080586546‎$a‎Nuevas tecnologías
65011‎$0‎MAPA20080606787‎$a‎Innovación empresarial
65011‎$0‎MAPA20080538217‎$a‎Banca
65011‎$0‎MAPA20080547738‎$a‎Internet
65011‎$0‎MAPA20080595296‎$a‎Comercio electrónico
7001 ‎$0‎MAPA20080084745‎$a‎Sipika, Chris
7400 ‎$a‎Long range planning
7730 ‎$t‎Long range planning‎$d‎Oxford [etc.]‎$g‎vol. 34 nº 2, April 2001 ; p. 231-247