Speeding up team learning

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<namePart>Edmondson, Amy</namePart>
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<namePart>Pisano, Gary P.</namePart>
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<abstract displayLabel="Summary">The challenge of team management these days is not simply to execute existing processes efficiently. It's to implement new processes as quickly as possible. But adopting new technologies or new business processes is highly disruptive, regardless of the industry. The authors studied how surgical teams at 16 major medical centers implemented a difficult new procedure for performing cardiac surgery. The authors found that the most successful teams had leaders who actively managed the groups' learning efforts. Teams that most successfully implemented the new technology shared three essential characteristics. They were designed for learning; their leaders framed the challenge so that team members were highly motivated to learn; and an environment of psychological safety fostered communication and innovation</abstract>
<note type="statement of responsibility">by Amy Edmondson, Richard Bohmer, and Gary Pisano</note>
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<text>October 2001 ; p. 125-132</text>
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