Centro de Documentacion de Fundación MAPFRE - The Real reason people won't change

MAP20071502320

The Real reason people won't change / by Robert Kegan and Lisa Laskow Lahey

Sumario: In this article, two organizational psychologists present a surprising conclusion. Resistance to change does not necessarily reflect opposition nor is it merely a result of inertia. Instead, even as they hold a sincere commitment to change, many people are unwittingly applying productive energy toward a hidden competing commitment. The resulting internal conflict stalls the effort in what looks like resistance but is in fact a kind of personal immunity to change. Without an understanding of competing commitments, attempts to change employee behavior are virtually futile. The authors outline a process for helping employees uncover their competing commitments, identify and challenge the underlying assumptions driving these commitments, and begin to change their behavior so that, ultimately, they can accomplish their goals

En: Harvard business review. - Boston. - November 2001 ; p. 85-92

1. Cambio organizativo . 2. Recursos humanos . 3. Desarrollo de recursos humanos . 4. Management . 5. Relaciones laborales . 6. Gestión del cambio . I. Laskow Lahey, Lisa . II. Title. III. Título: Harvard business review.