Breakthrough ideas for today's business agenda : HBR list

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<abstract>In a chaotic year bursting with bold and unsettling new ideas, how should executives decide which ones to heed? The editors of HBR select seven of the best: history returns; enter the everyday leader - at last; the internet is not about you; mind your behavior; don't delight your customers away; games are for losers; three cheers for creativity (sometimes)</abstract>
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