Section: Articles Title: The People who make organizations go - or stop / by Rob Cross and Laurence PrusakAuthor: Cross, Rob Notes: The real work in most companies is done informally, through personal contacts. How can executives manage such amorphous networks? Start by focusing on those employees who play four critical linking roles: the central connector, the boundary spanners, the information brokers and the peripheral specialistsRelated records: En: Harvard business review. - Boston. - June 2002 ; p. 105-112Materia / lugar / evento: Organizaciones Corporaciones Estructura organizativa Directivos de empresas Organización del trabajo Productividad Otros autores: Prusak, Laurence Secondary titles: Título: Harvard business reviewOther categories: 922.111.1 Rights: In Copyright (InC) See issue detail