A Better way to deliver bad news

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<dc:creator>Manzoni, Jean-François</dc:creator>
<dc:date>2002-09-01</dc:date>
<dc:description xml:lang="es">The article describes how real-life conversations have unfolded and what the managers could have done differently to reach more satisfying outcomes. As a first step, let's look at the way bosses prepare feedback that is, the way they frame issues in their own minds in advance of a discussion</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/54735.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Comunicación interna</dc:subject>
<dc:subject xml:lang="es">Feed-back 360º</dc:subject>
<dc:subject xml:lang="es">Técnicas de comunicación</dc:subject>
<dc:subject xml:lang="es">Comunicación</dc:subject>
<dc:subject xml:lang="es">Organización interna</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">A Better way to deliver bad news</dc:title>
<dc:title xml:lang="es">Título: Harvard business review</dc:title>
<dc:relation xml:lang="es">En: Harvard business review. - Boston. - September 2002 ; p. 114-119</dc:relation>
</rdf:Description>
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