MAP20071502832 Technology tools for crisis response Techonology tools could play an important roll in crisis management. The article divides the tools into three catagories: operations, facilities and personnel; and asks industry experts ten questions about their products. The resulting checklists offer introductions to some of the most useful applications and examine the feasibility of products that you may not have considered En: Risk Management. - New York. - October 2002 ; p. 44-50 1. Nuevas tecnologías . 2. Dirección estratégica . 3. Crisis empresarial . 4. Dirección de operaciones . 5. Instalaciones . 6. Factor humano . 7. Estrategia empresarial . 8. Planificación estratégica . 9. Checklist . 10. Gerencia de riesgos . I. Risk and Insurance Management Society . II. Title.