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Fair process : managing in the knowledge economy
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MAP20071503207
Kim, Chan W ‌
Fair process : managing in the knowledge economy / W. Chan Kim, Renée Mauborgne
The article describes one such process, which grew out of their research into the links between trust, idea sharing, and corporate performance. Their central finding is that employees will commit to a manager's decision, even one they disagree with, if they believe that the process the manager used to make the decision was fair process. And because they do not, they never know what they have lost in the way of ideas and initiatives
En: Harvard business review. - Boston. - January 2003 ; p. 127-136
1. Toma de decisiones ‌. 2. Dirección de empresas ‌. 3. Directivos de empresas ‌. 4. Creatividad ‌. 5. Recursos humanos ‌. 6. Estrategia empresarial ‌. 7. Efectividad organizacional ‌. I. Mauborgne, Renée ‌. II. Title. III. Título: Harvard business review.