Duty to defend : getting what you pay for
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<subfield code="a">Conflicts over an insurance company's obligation to pay defense costs can be mitigated by addressing the issues when the policy is being written. By incorporating policy endorsements, side agreements and amendments to claims-handling guidelines, the insured and tthe insurer can avoid nasty bad faith battles</subfield>
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<subfield code="g">nº 2, February 2003 ; p. 14-17</subfield>
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