Predictable surprises : the disasters you should have seen coming

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<title>Predictable surprises</title>
<subTitle>: the disasters you should have seen coming</subTitle>
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<title>Harvard business review</title>
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<namePart>Watkins, Michael D.</namePart>
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<namePart>Bazerman, Max H.</namePart>
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<abstract>The article studies predictable surprises that have taken place in business and goverment. It has found that organization's inability to prepare for them can be traced to three kinds of barries: psychological, organizational and political. Executives might not be able to eliminate those barries entirely, but they can take pratical stpes to lower them substantially. And given the extrordinarily high stakes involved, taking those steps should be recognized as a core responsability of every business leader</abstract>
<note type="statement of responsibility">Michael D. Watkins, Max H. Bazerman</note>
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<text>March 2003 ; p. 72-80</text>
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