Managing the human impact of crisis

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      <subfield code="a">The survival and success of a company depends ultimately not on prolit and loss staments or markets forces, but on the loyalty and energy of its people. Having systems in place to handle infernal effects of a crisis has become the responsability of companies.</subfield>
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      <subfield code="g">nº 5, May 2003 ; p. 10-14</subfield>
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