Monitoring privacy

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      <subfield code="a">Monitoring privacy</subfield>
      <subfield code="c">by Susan Avery and Mark Greisiger</subfield>
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      <subfield code="a">Privacy has become one of the most challenging issues facing the business sector. It is essential to building customers' trust in the companies with which they do business. </subfield>
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      <subfield code="g">nº 9, September 2003 ; p. 32-36</subfield>
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