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MAP20071504460Kern, RichardCreating a paperless claims system / by Richard Kern and Skip MorrisIn few places is this more evident than the average claims departament, which often drowns in hard copy. The cost and time required to manage so much paper has long made going to fully electronic, paperless claims management systems an attractive option. But what does such a transformation entail?En: Risk Management. - New York. - October 2003 ; p. 34-371. Cambio organizativo. 2. Nuevas tecnologías. 3. Reclamaciones. 4. Administración de la empresa de seguros. I. Morris, Skip. II. Title.