The Social side of performance

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<abstract>It take more than superior abilities or expertise to become a high-performing knowledge worker. It takes connections. But high performers are much more than "social butterflies", say the authors. Effective knowledge workers actively employ three tactics to build deep relationship that will be mutually beneficial over time</abstract>
<note type="statement of responsibility">Rob Cross, Thomas H. Davenport and Susan Cantrell</note>
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<title>Sloan Management Review</title>
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<text>nº 1,Vol. 45, Fall 2003 ; p. 20-22</text>
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