The Performance variablitity dilemma
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LDR | 00000nab a2200000 i 4500 | ||
001 | MAP20071504618 | ||
003 | MAP | ||
005 | 20220912145357.0 | ||
008 | 031211e20030923usa|||| | |00010|eng d | ||
040 | $aMAP$bspa | ||
084 | $a922.111.1 | ||
100 | 1 | $0MAPA20080050412$aMatson, Eric | |
245 | 1 | 4 | $aThe Performance variablitity dilemma$cEric Matson and Laurence Prusak |
520 | 8 | $aPerformance variability frustrates managers everywhere. It takes a variety of forms: vastly different sales figures for similar retail stores in similar neighborhoods; significantly varying productivity rates at factories producing the same products; major differences in insurance payments for similar auto accidents. The answer lies in the distinction between processes and practices | |
650 | 1 | 1 | $0MAPA20080606091$aEstrategia empresarial |
650 | 1 | 1 | $0MAPA20080606787$aInnovación empresarial |
650 | 1 | 1 | $0MAPA20080555061$aManagement |
650 | 1 | 1 | $0MAPA20080610180$aDesarrollo organizativo |
700 | 1 | $0MAPA20080175795$aPrusak, Laurence | |
773 | 0 | $wMAP20077000185$dBoston$gnº 1,Vol. 45, Fall 2003 ; p. 39-44$tSloan Management Review |