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MAP20071504753Goleman, DanielWhat makes a leader? / Daniel GolemanGoleman found direct ties between emotional intelligence and measurable business results. While emotional intelligence's relevance to business has continued to spark debate over the past six years. Goleman's article remains the definitive reference on the subject, with a description of each component of emotional intelligence and a detailed discussion of how to recognize it in potencial leaders, how and why it connects to performance, and how it can be learnedEn: Harvard business review. - Boston. - January 2004 ; p. 82-911. Directivos de empresas. 2. Comportamiento humano. 3. Sistemas de dirección. 4. Liderazgo. 5. Dirección de empresas. 6. Inteligencia emocional. I. Title. II. Título: Harvard business review.