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Lean consumption

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<title>Lean consumption</title>
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<namePart>Womack, James P.</namePart>
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<name type="personal" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080167479">
<namePart>Jones, Daniel T.</namePart>
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<dateIssued encoding="marc">2005</dateIssued>
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<abstract>Lean production transformed manufacturing. Now it's time to apply lean thinking to the processes of consumption. By minimizing customers' time and effort and delivering exactly what they want when and where they want it, companies can reap huge benefits</abstract>
<note type="statement of responsibility">James P. Womack, Daniel T. Jones</note>
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<topic>Beneficios empresariales</topic>
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<topic>Empresas</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080543549">
<topic>Consumo</topic>
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<topic>Productos</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080593483">
<topic>Servicio al cliente</topic>
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<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080615307">
<topic>Satisfacción del cliente</topic>
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<classification authority="">922.112</classification>
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<title>Harvard Business Review</title>
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<publisher>Boston</publisher>
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<identifier type="local">MAP20077100345</identifier>
<part>
<text>Vol. 83, nº 3 March 2005 ; p. 58-68</text>
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