MAP20071506923 Davenport, Thomas H. The Coming commoditization of processes / Thomas H. Davenport Business processes - from making a mousetrap to hiring a CEO - are being analyzed, standardized, and quality checked. That work, as it progresses, will lead to commoditization and outsourcing on a massive scale. Three types of process standars -- The standars - driven commoditization of software development -- How does a process standard become successful? -- Generalizing process management standards -- Other process management standards -- Where will process standards lead us? En: Harvard Business Review. - Boston. - Vol. 83, nº 6, June 2005 ; p. 101-108 1. Directivos de empresas . 2. Dirección de empresas . 3. Management estratégico . 4. Recursos humanos . 5. Organización . 6. Procesos industriales . 7. Planificación estratégica . 8. Empresas . I. Title.