The Coming commoditization of processes

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<title>Coming commoditization of processes</title>
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<namePart>Davenport, Thomas H.</namePart>
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<abstract>Business processes - from making a mousetrap to hiring a CEO - are being analyzed, standardized, and quality checked. That work, as it progresses, will lead to commoditization and outsourcing on a massive scale. Three types of process standars -- The standars - driven commoditization of software development -- How does a process standard become successful? -- Generalizing process management standards -- Other process management standards -- Where will process standards lead us?</abstract>
<note type="statement of responsibility">Thomas H. Davenport</note>
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<topic>Procesos industriales</topic>
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<title>Harvard Business Review</title>
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<text>Vol. 83, nº 6, June 2005 ; p. 101-108</text>
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