Using commitments to manage across units

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<namePart>Sull, Donald N.</namePart>
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<abstract>To coordinate work across different business units, executives should think of the organization as a nexus of commitments, or personal promises between emplyoees, that must be actively managed</abstract>
<note type="statement of responsibility">Donald N. Sull and Charles Spinosa</note>
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<text>Vol. 47, nº 1, Fall 2005 ; p. 73-80</text>
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