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What makes a good salesman
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MAP20071508204
Mayer, David ‌
What makes a good salesman / David Mayer and Herbert M. Greenberg
Before they have received even a day of training, the best salespeople already have two seemingly incompatible qualities in abundance: empathy with customers and a need to overcome their hesitation to buy
En: Harvard business review. - Boston. - July-August 2006 ; p. 164-171
1. Management ‌. 2. Servicio al cliente ‌. 3. Ventas ‌. 4. Estrategia corporativa ‌. 5. Departamento de ventas ‌. 6. Formación continua ‌. 7. Técnicas de venta ‌. 8. Comercios ‌. I. Greenberg, Herbert M. ‌. II. Title. III. Título: Harvard business review.