Section: Articles Title: Getting the most out of all your customers / Jacquelyn S. Thomas, Werner Reinartz, and V. Kumarc Related records: En: Harvard business review. - Boston : Impact Media Comercial S.A., 1988-. - Número 7-8 82 2004Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail