Centro de Documentacion de Fundación MAPFRE - Building new ecosystems in middle-market insurance

Publication: [New York] : Deloitte Center for Financial Services, 2018Notes: Sumario: Many middle-market commercial insurers are looking for new ways to maintain and expand penetration and retention rates in a increasingly competitive, cost-conscious enviroment, with turnover on the rise. Indeed, at least one-quarter of buyers surveyed by the Deloitte Center for Financial Services had changed one or more of their carriers in the prior 12 months, while over two-thirds had switched at least once in the past three years. Intermediaries surveyed confirmed the churn rate in this segment, with nearly one-half of respondents reporting that between 11 percent and 25 percent of clients part ways with at least one of their insurance companies in a typical year.Materia / lugar / evento: Mercado de seguros Empresas de seguros Penetración del seguro Encuestas Agentes de seguros Distribución de seguros Otros autores: Canaan, Michelle
Gokhale, Nikhil
Deloitte Center for Financial Services
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