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Insurance companies need to close the customer experience gap
Recurso electrónico / Electronic resource
Section: Articles
Title: Insurance companies need to close the customer experience gap / Gina MillardAuthor: Millard, Gina ‌
Notes: Sumario: With policyholder expectations rising and insurers keen to ensure a positive customer experience (CX), Gina Millard, Senior Business Development Manager at Verisk looks at the key pain points during the claims process and how to tackle them.Related records: En: International Travel & Health Insurance Journal. - Bristol, UK : Voyageur Publishing & Events Ltd., 2020- = ISSN 2055-1215. - 01/06/2020 Número 233 - junio 2020 , p. 30Materia / lugar / evento: Mercado de seguros ‌Empresas de seguros ‌Satisfacción del cliente ‌Experiencia del cliente ‌Reclamaciones ‌Other categories: 219
Rights: In Copyright (InC)
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