Sloan management review-Tomo 50 Número 4 - 2009
| Title | Author | Pages |
|---|---|---|
| Designing waits that work | Norman, Donald A. | |
| Toyota¿s secret : the A3 report | Shook, John | |
| How facts change everything (if you let them) | Tufte, Edward R. | |
| How to become a better manager... by thinking like a designer | ||
| Usability for evil | ||
| Problem solving by design | Hopkins, Michael S. | |
| Are your subordinatess setting you up to fail? | Manzoni, Jean-François | |
| Morph the web to build empathy, trust and sales | ||
| How to manage virtual teams : Frank Siebdrat, Martin Hoegl, Holger Ernst | Siebdrat, Frank |