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Segmenting German financial consumers : German financial firms face a challenging mix of consumer types

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
LDR  00000cam a22000004b 4500
001  MAP20080022143
003  MAP
005  20191202112011.0
008  080912s2008 usa|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎921.9
24510‎$a‎Segmenting German financial consumers‎$b‎ : German financial firms face a challenging mix of consumer types‎$c‎by Vanessa Niemeyer... [et al.]
260  ‎$a‎Cambridge‎$b‎Forrester Research‎$c‎2008
4901 ‎$a‎For eBusiness, channel & product management professionals
520  ‎$a‎The analysis of consumers financial attitudes shows that we can divide people into four distinct types: self-directed consumers, validators, delegators, and avoiders. Each customer type shows a characteristic behavior when it comes to making financial decisions and interacting with financial services firms. German financial firms face a particularly challenging customer mix, with large numbers of Self-Directed customers. German financial services strategy executives need to align their market strategies with the expectations of each group that they want to serve. The first step, however, is to understand what their target customer types are and what exactly these customers need and expect
650 1‎$0‎MAPA20080603908‎$a‎Servicios financieros
650 1‎$0‎MAPA20080617400‎$a‎Investigación de mercados
650 1‎$0‎MAPA20080615321‎$a‎Segmentación de clientes
650 1‎$0‎MAPA20080624019‎$a‎Comportamiento del consumidor
650 1‎$0‎MAPA20080566340‎$a‎Marketing mix
651 1‎$0‎MAPA20080637996‎$a‎Alemania
7001 ‎$0‎MAPA20080647506‎$a‎Niemeyer, Vanessa
7102 ‎$0‎MAPA20080436582‎$a‎Forrester
830 0‎$0‎MAPA20080534165‎$a‎For eBusiness, channel & product management professionals