Online bill pay's last mile : encouraging activation and avid use
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Tag | 1 | 2 | Valor |
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LDR | 00000cam a22000004b 4500 | ||
001 | MAP20080027049 | ||
003 | MAP | ||
005 | 20220901134156.0 | ||
008 | 080917s2007 usa|||| ||| ||eng d | ||
040 | $aMAP$bspa$dMAP | ||
084 | $a921.94 | ||
245 | 1 | 0 | $aOnline bill pay's last mile$b : encouraging activation and avid use$c by Emmett Higdon... [et al.] |
260 | $aCambridge$bForreser Research$c2007 | ||
490 | 1 | $aFor eBusiness, channel & product management professionals | |
520 | $aAs annual growth rates for online bill pay slow, banks can no longer afford to focus solely on enrolling new users. They will realize the bottom-line benefit from their bill pay operations only when users are fully engaged in the service. To achieve this, banks must use a combination of hand-holding when the account is opened; new payee-switching technology; high-touch follow-up; and a business model that values bill pay activation more than enrollment | ||
650 | 1 | $0MAPA20080602772$aOperaciones bancarias | |
650 | 1 | $0MAPA20080547738$aInternet | |
650 | 1 | $0MAPA20080579159$aBanca electrónica | |
650 | $0MAPA20080595296$aComercio electrónico | ||
700 | 1 | $0MAPA20080650971$aHigdon, Emmett | |
710 | 2 | $0MAPA20080436582$aForrester | |
830 | 0 | $0MAPA20080534165$aFor eBusiness, channel & product management professionals |