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Trends : selective sourcing for IT services

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<title>Trends</title>
<subTitle> : selective sourcing for IT services</subTitle>
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<namePart>Davis, Euan</namePart>
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<dateIssued>2009</dateIssued>
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<abstract displayLabel="Summary">Forrester's Enterprise IT Services Survey, North America And Europe, Q2 2009, was fielded to 942 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from enterprise companies with 1,000 or more employees. This survey is part of Forresters suite of Business Data Services studies. The final survey population contains only those with significant involvement in the planning, funding, and purchasing of IT products and services. Additionally, quotas are set for company size (number of employees) and industry as a means of controlling the data distribution and establishing alignment with IT spend calculated by Forrester analysts </abstract>
<note type="statement of responsibility">Euan Davis</note>
<note>From : Enterprise IT services survey, North America and Europe, Q2 2009</note>
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<topic>Servicio al cliente</topic>
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<topic>Nuevas tecnologías</topic>
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<topic>Empresas tecnológicas</topic>
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<topic>Encuestas</topic>
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<geographic>Norteamérica</geographic>
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<geographic>Europa</geographic>
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