Centro de Documentacion de Fundación MAPFRE - IT services : banking and insurance services sourcing data

Publicación: Cambridge : Forrester Research, 2009Notas: From : Enterprise IT Services Survey, North America and Europe, Q2 2009Sumario: Bankers are more likely to stick to their current vendor outsourcing strategy, while insurers more likely change vendor sourcing strategy -- Multisourcing is driven by the need for better vendor service for bankers and quality improvement and innovation for insurers -- Across all industries, innovation needs are unmet by multi-vendor sourcing environments -- More than 50% of bankers indicate that multi-provider strategy isnt resulting in higher-quality outcomes -- 60% of insurers surveyed say vendor innovation is lacking in their multi-provider environments Materia / lugar / evento: Entidades financieras Empresas de seguros Banca Servicios tecnológicos Marketing estratégico Análisis comparativo Técnicas de venta Otros autores: Forrester
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