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IT services : banking and insurance services sourcing data

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<title>IT services</title>
<subTitle> : banking and insurance services sourcing data</subTitle>
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<name type="personal" usage="primary" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080064693">
<namePart>Carney, Ellen</namePart>
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<publisher>Forrester Research</publisher>
<dateIssued>2009</dateIssued>
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<abstract displayLabel="Summary">Bankers are more likely to stick to their current vendor outsourcing strategy, while insurers more likely change vendor sourcing strategy --  Multisourcing is driven by the need for better vendor service for bankers and quality improvement and innovation for insurers -- Across all industries, innovation needs are unmet by multi-vendor sourcing environments -- More than 50% of bankers indicate that multi-provider strategy isnt resulting in higher-quality outcomes -- 60% of insurers surveyed say vendor innovation is lacking in their multi-provider environments </abstract>
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<note type="statement of responsibility">Ellen Carney</note>
<note>From : Enterprise IT Services Survey, North America and Europe, Q2 2009</note>
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<topic>Entidades financieras</topic>
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<topic>Empresas de seguros</topic>
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<topic>Banca</topic>
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<topic>Servicios tecnológicos</topic>
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<topic>Marketing estratégico</topic>
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<topic>Análisis comparativo</topic>
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<topic>Técnicas de venta</topic>
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