MAP20100061220 Connolly, Kevin J. Mind the gap / by Kevin J. Connolly and Robert M. Horkovich En: Risk Management Magazine. - New York : Risk and Insurance Management Society, 1982- = ISSN 0035-5593. - 01/09/2009 Tomo 56 Número October - 2009 , p. 60 I. Horkovich, Robert M. .