Centro de Documentacion de Fundación MAPFRE - Driving operational excellence in claims management

MAP20110010324

Driving operational excellence in claims management. — [S.l.] : Deloitte Development LLC., cop. 2011

Sumario: Executive summary -- Leveraging advanced analytics: Quickly identifying the most complex claims -- Supplier management: Reducing the costs of third-party suppliers -- Legal cost management: A disciplined approach to managing litigation costs -- Technology enablement: Developing a technology investment strategy -- Fraud detection: New tools to combat insurance fraud

1. Seguro de daños patrimoniales . 2. Reducción de costes . 3. Fraude en el seguro . 4. Empresas de seguros . I. Deloitte .