The Changing face of Asian personal financial services

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<rdf:Description>
<dc:creator>Lam, Kenny</dc:creator>
<dc:creator>Pant, Jatin</dc:creator>
<dc:creator>MacKinsey & Company</dc:creator>
<dc:date>2011-09-01</dc:date>
<dc:description xml:lang="es">Sumario: Banks doing business in Asia face rapidly changing consumer behavior, with big consequences for both local and multinational institutions. Consumers increasingly prefer local banks over multinationals, are less loyal to existing banking relationships, are much more cautious about borrowing, and are more open to Internet and mobile banking. These shifts in the nature of banking relationships, product and service needs, and channels are reflected in a 2011 McKinsey survey of 20,000 consumers in 13 Asian markets</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/133425.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Mercados financieros</dc:subject>
<dc:subject xml:lang="es">Servicios financieros</dc:subject>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Comportamiento del consumidor</dc:subject>
<dc:subject xml:lang="es">Mercados emergentes</dc:subject>
<dc:subject xml:lang="es">Asia</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">The Changing face of Asian personal financial services</dc:title>
<dc:title xml:lang="es">Título: The Mckinsey Quarterly</dc:title>
<dc:relation xml:lang="es">En: The McKinsey Quarterly : financial services practice. - [New York] : Mckinsey & Company, September 2011 ; [4] p</dc:relation>
<dc:coverage xml:lang="es">Asia</dc:coverage>
</rdf:Description>
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