The Cost of claims

<?xml version="1.0" encoding="UTF-8"?><collection xmlns="http://www.loc.gov/MARC21/slim" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/MARC21/slim http://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd">
  <record>
    <leader>00000cab a2200000   4500</leader>
    <controlfield tag="001">MAP20120023826</controlfield>
    <controlfield tag="003">MAP</controlfield>
    <controlfield tag="005">20120613174003.0</controlfield>
    <controlfield tag="008">120522e20120502esp|||p      |0|||b|spa d</controlfield>
    <datafield tag="040" ind1=" " ind2=" ">
      <subfield code="a">MAP</subfield>
      <subfield code="b">spa</subfield>
      <subfield code="d">MAP</subfield>
    </datafield>
    <datafield tag="084" ind1=" " ind2=" ">
      <subfield code="a">2</subfield>
    </datafield>
    <datafield tag="100" ind1="1" ind2=" ">
      <subfield code="0">MAPA20080015626</subfield>
      <subfield code="a">Panko, Ron</subfield>
    </datafield>
    <datafield tag="245" ind1="1" ind2="4">
      <subfield code="a">The Cost of claims</subfield>
      <subfield code="c">Ron Panko</subfield>
    </datafield>
    <datafield tag="520" ind1=" " ind2=" ">
      <subfield code="a">claims management is ever more important to insurers' profitability equation, especially in this era of low investment income. But a look back over a decade of industrywide claims data shows that despite insurers ' best efforts, the ability to manage claims still varies from line to line, and it spikes and falls with the trends and events that become claims generators</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="1">
      <subfield code="0">MAPA20080567118</subfield>
      <subfield code="a">Reclamaciones</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="1">
      <subfield code="0">MAPA20080590567</subfield>
      <subfield code="a">Empresas de seguros</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="1">
      <subfield code="0">MAPA20080586294</subfield>
      <subfield code="a">Mercado de seguros</subfield>
    </datafield>
    <datafield tag="650" ind1=" " ind2="1">
      <subfield code="0">MAPA20080575342</subfield>
      <subfield code="a">Daños y perjuicios</subfield>
    </datafield>
    <datafield tag="773" ind1="0" ind2=" ">
      <subfield code="w">MAP20077100109</subfield>
      <subfield code="t">Best's Review</subfield>
      <subfield code="d">New Jersey : A.M. Best Company, 1976-</subfield>
      <subfield code="x">1527-5914</subfield>
      <subfield code="g">02/05/2012 Tomo 113 Número 1  - Mayo 2012 , p. 18-21</subfield>
    </datafield>
  </record>
</collection>