The Microwork solution

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<title>Microwork solution</title>
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<namePart>Gino, Francesca</namePart>
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<namePart>Staats, Bradley R.</namePart>
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<abstract displayLabel="Summary">Whats the best way to lift people out of poverty? The social entrepreneurs in the new impact sourcing industry believe the answer is providing work, not aid. Their organizations hire people at the bottom of the pyramid to perform digital tasks such as transcribing audio files and editing product databases. Essentially, they do business process outsourcing that also boosts economic development. Samasource, a San Franciscobased nonprofit, is one of the leaders in this new field. It has developed a model that addresses the challenges that impact sourcing faces: inexperienced workers; customers who make decisions on price, not social impact; and the cost of building the necessary IT infrastructure. One way Samasource overcomes hurdles is by teaming up with local entrepreneurs. The local partners run the service centers and cover the $25,000 needed to set each one up, and Samasource helps them win customers like LinkedIn and Google, prep and scope projects, hire and train staff, and measure success. Samasources model is especially attractive because it has achieved big results with a small staff. Though it has only 30 employees, the nonprofit has created 16 centers that have paid more than $2 million to 3,000-plus employees.
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<note type="statement of responsibility">Francesca Gino, Bradley R. Staats </note>
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<topic>Microempresas</topic>
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<topic>Outsourcing</topic>
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<topic>Organizaciones no lucrativas</topic>
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<topic>Modelos de negocio</topic>
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<title>Harvard business review</title>
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<publisher>Boston : Impact Media Comercial S.A., 1988-</publisher>
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<text>03/12/2012 Tomo 90 Número 12  - diciembre 2012 , p. 92-96</text>
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