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Six ways to improve customer loyalty and drive retention with enterprise CRM

Recurso electrónico / electronic resource
Registro MARC
Tag12Valor
LDR  00000cam a22000004b 4500
001  MAP20130015729
003  MAP
005  20130516171610.0
008  130516s2012 can|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎20
24500‎$a‎Six ways to improve customer loyalty and drive retention with enterprise CRM
260  ‎$a‎Toronto‎$b‎NexJ Systems Inc.‎$c‎2012
4900 ‎$a‎NexJ insurance solutions
520  ‎$a‎While some degree of customer churn is inevitable, and even desirable, an integrated enterprise-wide loyalty management strategy can help identify valuable customer and keep them loyal and profitable. Successful companies are embracing a customer-centric service model, segmenting customers by their value to the company, identifying customers at risk of turn-over, and tailoring service levels accordingly to increase the loyalty and engagement of customers across the enterprise. And more and more, theyre looking to integrated customer relationship management (CRM) solutions to drive the program
650 1‎$0‎MAPA20080590567‎$a‎Empresas de seguros
650 1‎$0‎MAPA20080614126‎$a‎Fidelización de clientes
650 1‎$0‎MAPA20080593483‎$a‎Servicio al cliente
650 1‎$0‎MAPA20080611460‎$a‎Marketing de relaciones
650 1‎$0‎MAPA20090003880‎$a‎CRM
7102 ‎$0‎MAPA20130006338‎$a‎NexJ Systems Inc.