Application of Artificial Intelligence in Insurance Customer Interactions

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<rdf:Description>
<dc:creator>Patri, Vinay Kumar</dc:creator>
<dc:creator>Lakshminarayana B.</dc:creator>
<dc:creator>Parameshwaran, Reni</dc:creator>
<dc:creator>Tata Consulting Services</dc:creator>
<dc:date>2012</dc:date>
<dc:description xml:lang="es">Sumario: This paper discusses how artificial intelligence powered virtual agents can be leveraged to create deeper and more engaging customer interactions, and throws some light on the evolution of artificial intelligence and its technology components. This paper also  identifies the business challenges in insurance customer service and how a virtual agent solution can be leveraged to address those </dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/142941.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Tata Consulting Services</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Inteligencia artificial</dc:subject>
<dc:subject xml:lang="es">Interacción</dc:subject>
<dc:subject xml:lang="es">Márketing de la empresa de seguros</dc:subject>
<dc:type xml:lang="es">Libros</dc:type>
<dc:title xml:lang="es">Application of Artificial Intelligence in Insurance Customer Interactions</dc:title>
<dc:relation xml:lang="es">White paper</dc:relation>
</rdf:Description>
</rdf:RDF>