The Way forward : insurance in an age of customer intimacy and internet of things

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<rdf:Description>
<dc:creator>Economist Intelligence Unit</dc:creator>
<dc:creator>SAP AG</dc:creator>
<dc:date>2014</dc:date>
<dc:description xml:lang="es">Sponsored by SAP</dc:description>
<dc:description xml:lang="es">Sumario: Despite having been one of the first industries to use data processing on a large scale, insurers have acquired a reputation of lagging technologically over the past decades. However, recent innovations around Big Data and analytics allow insurers to reassert themselves as leaders. Because of the nature of the business, insurers have already distinguished themselves in areas such as predictive modelling, and, now, because insurance is a customer-facing business, they are advancing rapidly in many consumer- related technologies. Insurance carriers traditionally organised themselves around policies and lines of business but have increasingly moved towards a stronger consumer orientation in the age of e-commerce. Insurers¿ efforts to meet expectations set by other industries have also accelerated with the advent of smart  devices and anytime-anywhere computing. Combined with advances in data processing, the proliferation of these and other devices has enabled vastly expanded sharing, collection and analysis of data</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/149391.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Economist Intelligence Unit</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Atención al cliente</dc:subject>
<dc:subject xml:lang="es">Nuevas tecnologías</dc:subject>
<dc:subject xml:lang="es">Cambio tecnológico</dc:subject>
<dc:subject xml:lang="es">Dispositivos móviles</dc:subject>
<dc:subject xml:lang="es">Recogida de datos estadísticos</dc:subject>
<dc:subject xml:lang="es">Toma de decisiones</dc:subject>
<dc:subject xml:lang="es">Análisis de datos</dc:subject>
<dc:subject xml:lang="es">Internet de las cosas</dc:subject>
<dc:type xml:lang="es">Libros</dc:type>
<dc:title xml:lang="es">The Way forward : insurance in an age of customer intimacy and internet of things</dc:title>
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