MAP20150022653 Insurance 2020 & beyond : necessity is the mother of reinvention. — New York : PWC, 2015 Sumario: Insurers and industry stakeholders have been using Insurance 2020 to help them judge the implications of these trends for their particular organisations and determine the strategies needed to respond. Insurance 2020¿s central message is that whatever organisations are doing in the short-term whether dealing with market movements or just going about day-to-day business they need to be looking at how to keep pace with the sweeping social, technological, environmental, economic and political (STEEP) evelopments ahead 1. Mercado de seguros . 2. Innovación empresarial . 3. Cambio sociológico . 4. Cambio tecnológico . 5. Futuro . 6. Modelos de negocio . 7. Mercados emergentes . 8. Comportamiento del consumidor . 9. Planificación estratégica . 10. Perspectivas del seguro . 11. Ciberriesgos . I. PricewaterhouseCoopers . II. Título.