Customer experience in the insurance sector. Insight report 2015
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| Tag | 1 | 2 | Valor |
|---|---|---|---|
| LDR | 00000nam a22000004b 4500 | ||
| 001 | MAP20160016741 | ||
| 003 | MAP | ||
| 005 | 20160520121616.0 | ||
| 008 | 160520s2015 gbr|||| ||| ||eng d | ||
| 040 | $aMAP$bspa | ||
| 084 | $a217 | ||
| 245 | 0 | 0 | $aCustomer experience in the insurance sector. Insight report 2015 |
| 260 | $a[S.l.]$bMicrosoft$c2015 | ||
| 520 | $aThose insurers able to serve clients via modes of communication they are comfortable with, use data to tailor products, will increase their ability to retain and attract new customers. CRM technology is key to enabling this | ||
| 650 | 4 | $0MAPA20080593483$aServicio al cliente | |
| 650 | 4 | $0MAPA20080615307$aSatisfacción del cliente | |
| 650 | 4 | $0MAPA20080606091$aEstrategia empresarial | |
| 650 | 4 | $0MAPA20090003880$aCRM | |
| 650 | 4 | $0MAPA20080586294$aMercado de seguros | |
| 650 | $0MAPA20190001328$aMárketing de la empresa de seguros | ||
| 710 | 2 | $0MAPA20080444686$aMicrosoft Corporation |