Robotic process automation in financial services

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      <subfield code="a">Robotic Process Automation or RPA has become the new technologically driven revolution and, as with all revolutions, it has its supporters and its critics. From major IT companies to large consultancies, they are all experimenting on new ways that Robotic Process Automation will help transform high volume, resource intensive processes that are repetitive and manual. Supporters put among the benefits of Robotic Process Automation improvements in quality, operational efficiency and cost optimisation. Critics rave about the impact on the labour market. </subfield>
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