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Insurance in a connected world : what we can do today for a better tomorrow

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      <subfield code="a">Customers expect to be as connected to their insurance professionals as they are to their favorite coffee shop, thanks to technology and their consumer experiences. Technology is revolutionizing the business of insurance. According to Ernst & Young, technology is the number one external force impacting today's insurance market. Technologies such as social media, telematics and analytics are redefining our market, impacting areas from marketing and distribution to customer service and pricing.</subfield>
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