The (Ongoing) trouble with travel distribution : customer experience
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001 | MAP20170017295 | ||
003 | MAP | ||
005 | 20220901125658.0 | ||
008 | 170601s2017 usa |||fs 000|b|eng d | ||
040 | $aMAP$bspa$dMAP | ||
084 | $a921.8 | ||
100 | 1 | $0MAPA20120008625$aCarey, Robert | |
245 | 0 | 5 | $aThe (Ongoing) trouble with travel distribution$b: customer experience$cRobert Carey, Del Ross, and Nathan Seitzman |
260 | $a[s.l.]$bMcKinsey & Company$c2017 | ||
300 | $a10 p. | ||
520 | $aThe industry's rapid evolution continues unabated. To profit through this turbulence, leaders must focus on what really mattersthe customer. | ||
650 | 4 | $0MAPA20080583408$aAgencias de viajes | |
650 | 4 | $0MAPA20080595296$aComercio electrónico | |
650 | 4 | $0MAPA20080624019$aComportamiento del consumidor | |
650 | $0MAPA20080547738$aInternet | ||
700 | 1 | $0MAPA20170006329$aRoss, Del | |
700 | 1 | $0MAPA20170006336$aSeitzman, Nathan | |
856 | $yRecurso electrónico / Electronic resource |