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Claiming a new outcome

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      <subfield code="a">Recent advances in technology and analytics have created a unique opportunity for insurers to achieve the win-win-win situation: lower claims costs, better loss management and improved customer experience. Improving claims handling is a key differentiator for any insurer as it grapples with a challenging environment. Aggressively targeting the 75 cents of every premium dollar spent on claims should be a priority for all insurers as they wrestle with increasing margin pressures.</subfield>
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