MAP20170026853 Smith, Kate Invisible workforce / Kate Smith 3 p. Sumario: Insurers often overlook the young talent in their call centers En: Best's Review. - New Jersey : A.M. Best Company, 1976- = ISSN 1527-5914. - 03/07/2017 Volumen 118 Número 3 - julio 2017 , p. 58-60 1. Empresas de seguros . 2. Talento . 3. Call centers . I. Título.