Top trends in health insurance : 2020. What you need to know

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      <subfield code="a">Trend 01: Market forces create pressure on health insurance industry to realign -- Trend 02: Insurers ennance transparency to reinforce customers trust -- Trend 03 Insurers provide a holistic experience to customers by offering a wude range of value-added services -- Trend 04: Insurance chatbots offer an engaging and guided customer experience -- Trend 05: wearables and digital platforms drive changes in behavior and increase Rx adherence -- Trend 06: Insurers are leveraging predictive analytics for risk profilius and early intervention -- Trend 07: API's drive data interoperability within the healthcare industry -- Trend 08: Automation boosts claims processing efficiency and may enable real-times payments.</subfield>
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