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Operational excellence in insurance : performance, digital and customer experience

Recurso electrónico / Electronic resource
Registro MARC
Tag12Valor
LDR  00000cam a22000004b 4500
001  MAP20190017077
003  MAP
005  20230321114442.0
008  190401s2019 nld|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎219
24510‎$a‎Operational excellence in insurance‎$b‎: performance, digital and customer experience‎$c‎KPMG International, Acord
260  ‎$a‎Amstelveen [etc.]‎$b‎KPMG International‎$c‎2019
300  ‎$a‎28 p.
520  ‎$a‎Insurers are under more pressure than ever to effectively manage their current operating expense environment. Persistent low investment returns, ever-increasing competitive pressures and enduring excess capacity have hampered the industry's ability grow revenue faster rate of costs. Currently, 25 percent every premium dollar is consumed by expenses, a pattern that has held for past 10 years or longer. These expenses largely kept pace with growth in income among life property & casualty (P&C) carriers, both growing single digits over same time period.
650 4‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 4‎$0‎MAPA20080590567‎$a‎Empresas de seguros
650 4‎$0‎MAPA20160005646‎$a‎Insurtech
650 4‎$0‎MAPA20170006503‎$a‎Transformación digital
650 4‎$0‎MAPA20080578848‎$a‎Análisis de datos
650 4‎$0‎MAPA20080611569‎$a‎Minimización de riesgos
650 4‎$0‎MAPA20080587628‎$a‎Riesgo tecnológico
7102 ‎$0‎MAPA20080442491‎$a‎KPMG International
7102 ‎$0‎MAPA20190007467‎$a‎ACORD